Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Heat Aero Ltd ("we", "our", or "us") collects, uses, and protects your personal information when you visit or interact with our website https://heataero.co.uk.

1. Information We Collect

We may collect the following types of information when you use our website:

• Name
• Email address
• Phone number
• Property address or installation address
• Information related to boiler or heating system enquiries
• Payment or financing information (when applicable)
• Technical data such as IP address, browser type, and device information

2. How We Use Your Information

We use your information for the following purposes:

• To provide quotes for boilers or renewable heating solutions
• To arrange installations or service appointments
• To communicate with you regarding your enquiry or order
• To improve our website and services
• To comply with legal obligations
• To send updates, offers, or relevant service information (if you consent)

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies help us understand how visitors interact with our website and allow us to improve our services.

You can choose to disable cookies through your browser settings.

5. Data Sharing

We may share your information with trusted third parties when necessary, including:

• Installation engineers and service partners
• Payment processors or financing providers
• Website hosting providers
• Legal or regulatory authorities when required

We do not sell or rent your personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

8. Your Rights

Under UK data protection laws, you have the following rights:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to restrict processing
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Heat Aero Ltd
Website: https://heataero.co.uk
Email: hello@heataero.co.uk

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page.